Frequently Asked Questions (FAQ)
Alberta Counselling Services (Calgary)
What services does Alberta Counselling Services offer?
Alberta Counselling Services provides a range of psychological counselling services, including individual therapy, couples therapy, family therapy, and group therapy sessions. We specialize in treating anxiety, depression, stress management, relationship issues, and more.
How do I schedule an appointment?
You can schedule an appointment by calling us directly at +1 (403) 244-0244 or by filling out the contact form on our website. Our team will get back to you as soon as possible to confirm your appointment details.
What can I expect during my first visit?
Your first visit will involve an initial assessment where you’ll discuss your concerns and goals with your therapist. This session is designed to understand your needs better and to formulate a personalized treatment plan for you.
How long does each counseling session last?
Each counseling session typically lasts about 50-60 minutes. However, the duration can vary based on the type of therapy or specific arrangements made with your therapist.
What are your fees, and do you accept insurance?
Our fees vary depending on the type of service provided. We encourage you to contact us directly for the most accurate and up-to-date pricing information. We also offer a sliding scale for those in need. Please inquire about insurance coverage as it can vary; we’re happy to provide you with documentation for insurance claims.
What is your cancellation policy?
We require at least 48 hours’ notice for cancellations or rescheduling. Missed appointments or late cancellations will be subject to a fee.
How do I know if counselling is right for me?
Counseling can be beneficial for anyone who wants to explore their thoughts and feelings in a supportive and confidential environment. It’s particularly helpful for those going through a difficult time, experiencing emotional challenges, or looking to improve aspects of their life. We offer an initial consultation to help determine if our services are a good fit for your needs.
Are the services provided at Alberta Counselling Services confidential?
Yes, confidentiality is a cornerstone of our practice. Information discussed in sessions is kept private, with a few legal exceptions that will be explained by your therapist during your initial session.